We value your input! Share your thoughts, suggestions, or report issues to help us improve your ROOPIC experience.
We typically respond to feedback within 1-3 business days. For urgent matters, please contact our support team directly.
We welcome all types of feedback - suggestions for new features, reports of technical issues, content recommendations, or general comments about your ROOPIC experience.
Bug reports are prioritized based on severity and impact. When reporting bugs, please include details about your device, browser/app version, and steps to reproduce the issue.
Currently, we don't provide a tracking system for individual feedback submissions. However, you'll receive an email confirmation when your feedback is received.
We're always here to help. Connect with us through these additional channels.